Legal notice

LEGAL NOTICE

Last updated: August 4, 2026

BUSINESS INFORMATION

This website is owned and operated by:

Lustera Naturals Inc.
Operating as: Lustera Naturals
Business location: Guelph, Ontario, Canada
Email: hello@lusteranaturals.ca
Phone: +1 365-773-3779
Website: https://lusteranaturals.ca

Local pickup and in-person visits are available by appointment only. Pickup instructions and the exact location are provided privately after an appointment has been confirmed.

WEBSITE PURPOSE

This website provides information about Lustera Naturals and allows customers to browse and purchase our handcrafted personal-care products.

We make reasonable efforts to keep product descriptions, ingredient information, prices, availability and other website content accurate and current. However, information may occasionally contain an error or require updating.

PRODUCT INFORMATION

Lustera Naturals products are handcrafted in small batches using thoughtfully selected ingredients. Natural variations in colour, scent, texture, shape or appearance may occur and do not necessarily mean that a product is defective.

Please review all ingredient lists, directions and warnings before using a product. Individual sensitivities and experiences may vary. Perform a patch test before first use and discontinue use if irritation occurs.

Information provided on this website is for general educational and product-information purposes only. It is not medical advice and is not intended to diagnose, treat, cure or prevent any disease or medical condition.

If you have allergies, sensitive skin, a medical condition, are pregnant or breastfeeding, or are considering using a product on a child, consult an appropriate healthcare professional when necessary.

INTELLECTUAL PROPERTY

Unless otherwise stated, the text, photographs, graphics, product names, logos, packaging designs, videos and other original content appearing on this website are owned by or licensed to Lustera Naturals Inc.

Website content may not be copied, reproduced, distributed, modified, republished or used commercially without prior written permission, except where permitted by applicable law.

Third-party trademarks, names and logos remain the property of their respective owners.

THIRD-PARTY LINKS

This website may contain links to websites or services operated by third parties. Lustera Naturals does not control those websites and is not responsible for their content, availability, security or privacy practices.

The inclusion of a third-party link does not necessarily constitute an endorsement. Please review the applicable terms and privacy policies before using an external website or service.

APPLICABLE POLICIES

Use of this website and purchases made through it are also governed by our:

Terms of Service:
https://lusteranaturals.ca/policies/terms-of-service

Privacy Policy:
https://lusteranaturals.ca/policies/privacy-policy

Return and Refund Policy:
https://lusteranaturals.ca/policies/refund-policy

Shipping Policy:
https://lusteranaturals.ca/policies/shipping-policy

GOVERNING LAW

This Legal Notice is governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Nothing in this Legal Notice limits any right or remedy that cannot legally be excluded under applicable consumer-protection law.

CONTACT

For questions, complaints, copyright concerns or other legal inquiries concerning this website, contact:

Lustera Naturals Inc.
Email: hello@lusteranaturals.ca
Phone: +1 365-773-3779
Business location: Guelph, Ontario, Canada